f you use CCleaner, whether it’s the Free edition or the Professional version, you might sometimes need help with installation, troubleshooting, license activation, account access, billing issues, or software errors. While CCleaner doesn’t officially publish a widely available customer service phone number for general support, there are reliable ways to get help directly from the company’s support team or through official channels. Below, you’ll find the best ways to contact CCleaner support, including how to reach them by email, online support form, live chat, and more.
Official Ways to Get CCleaner Support
1. Online Help Center and Support Portal
The first and most recommended way to get support from CCleaner is through the official support portal. This is where you can find FAQs, troubleshooting articles, step‑by‑step guides, and answers to common problems. Premium users can also submit detailed support requests here:
Go to CCleaner’s Support page and search for your issue.
If you don’t find a solution, use the submit a support request form to contact the team directly.
This method works for both Free and Professional users and is often the fastest way to get an official response.
2. Email Support – Direct Contact
If you need personal assistance or must explain a detailed problem (like activation issues or billing questions), you can send an email to CCleaner’s support team:
📧 support@ccleaner.com – Main email used for help requests, including technical problems and account support.
When emailing, include the following details to get faster help:
Your registered email address
Product edition (Free or Pro)
Version and operating system (e.g., Windows 10)
Screenshot or exact error message
A clear description of the issue
Prepare this information to ensure support can assist you effectively.
3. Live Chat (For Paid Users)
CCleaner sometimes offers live chat support for Professional edition subscribers or users with active licenses. This is usually available through the Help Center once you’ve submitted a support request or during business support hours. In live chat, you can explain your issue instantly and get written guidance from a support agent.
Note: Live chat may not appear for all users, especially if you’re using the free edition or are outside standard support hours.
4. Community Forums – User‑to‑User Help
CCleaner maintains active community forums where users and moderators discuss problems, solutions, tips, and troubleshooting advice:
Search or ask questions in the forum for insights from experienced users.
While not official support, this resource can help solve many common issues quickly and without waiting for a direct response from CCleaner.
Is There a CCleaner Support Phone Number?
CCleaner does not officially publish a dedicated customer service phone number for general technical support or help, especially for everyday users. According to multiple support guides and community discussions, the company relies primarily on help forms, email support, and live chat rather than a traditional support hotline.
If you come across websites offering specific phone numbers claiming to be CCleaner support, be cautious: these often are not official and may be unrelated third‑party services offering paid or unofficial assistance.
Alternative Contact Methods
Social Media Support
Many users find assistance by messaging CCleaner’s official social media profiles (e.g., Twitter or Facebook). Social teams sometimes respond to support questions or direct users to the Help Center.
Privacy‑Related Contact
If your question is about privacy or data protection, CCleaner’s privacy policy states you can reach their data protection officer at dpo@ccleaner.com for specific GDPR or privacy concerns.
Corporate Contact Addresses
For written correspondence or official letters:
📍 CCleaner Corporate Address
590 Madison Avenue, 21st Floor,
New York, NY 10022, United States
(Use this only for formal communication and not for rapid support responses.)
Tips for Faster Support Assistance
When contacting CCleaner support through email or the support portal, follow these tips to get help faster:
✔ Always include your license key (for Pro users)
✔ Provide your exact error message or screenshot
✔ Describe the steps that led to the problem
✔ Mention your operating system and version
✔ If reporting a bug, recreate the issue before contacting support
These steps help support agents diagnose your issue more quickly and offer precise solutions.
What Support Can Help With
Here are some common reasons to contact CCleaner support:
Problem installing or updating CCleaner
License activation or renewal issues
Login or account access problems
Troubleshooting crashes or unexpected behavior
Billing questions or subscription changes
Privacy and data protection requests
Using the official support portal or email ensures your problem gets logged and escalated appropriately.
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