CCleaner offers several support channels to help you get assistance quickly and effectively.
Official CCleaner Support Channels
📍 Online Help Center (Primary Support Resource)
CCleaner’s Help Center is the central hub for support. It includes troubleshooting guides, FAQs, how‑to articles, and detailed solutions for common problems like installation errors, performance issues, or feature questions.
This is the recommended first place to look for answers before reaching out to support.
📨 Email & Ticket‑Based Support
Email support is the main way CCleaner handles user issues, especially for Pro subscribers. When you submit a request through the support form, you’ll typically get a response from a support agent within a few business days.
Support Email: support@ccleaner.com (for technical issues)
Privacy Requests: dpo@ccleaner.com (for data protection inquiries)
These emails are linked to official account help and privacy teams, respectively.
How Email Support Works:
Visit the CCleaner Help Center and submit a request form.
Include your account details, description of the issue, screenshots, and license information if applicable.
You’ll receive an automated response with a ticket number and later a reply from a real agent.
Tip: Hold onto your support ticket number so you can reference it in follow‑up communications.
💬 Live Chat Support
For users with an active CCleaner Pro subscription, a live chat option may be available:
This feature appears on the support page or help dashboard.
Live chat allows you to speak with a support agent in real time during business hours.
It can be faster than email for troubleshooting or quick questions.
☎️ Phone Support (Unofficial and Community Sources)
Officially, CCleaner does not widely publicize a dedicated customer support phone number for general users. Most official support is handled digitally through the online help center, email, and live chat.
Be cautious: many phone numbers circulating online claiming to be CCleaner support are not verified by the company and might be third‑party or scam contact details. Always use official contact options listed on CCleaner’s website or support portal.
📌 Community Support & Forums
Another valuable resource is CCleaner’s Community Forum, where users and moderators discuss common issues and solutions. This can be especially useful for troubleshooting errors that other users have already resolved.
Advantages of the forum:
Peer‑to‑peer advice and shared solutions
Discussion of common errors and workarounds
Guidance on advanced features from experienced users
📍 Corporate and Official Addresses
If you need to send written correspondence or official documents to CCleaner’s team or data protection officer, the company’s privacy policy provides contact information, including the privacy officer’s email.
🛠 Common Issues Handled by Support
CCleaner support teams typically assist with:
Installation or update problems
License key activation or renewal issues
Subscription and billing questions
Login problems and account access
Performance errors or software conflicts
Using the correct support channel for your issue ensures faster resolution.
📌 Tips for Effective Support Requests
To get help quickly:
Provide detailed information in your support form or email (e.g., error messages, what you tried so far).
Include screenshots if possible.
For billing or subscription help, include your account or license key information.
Be patient; response times can vary depending on request volume.
🧠 Final Thoughts
CCleaner offers a range of support options, primarily through its official Help Center, email ticket system, and live chat for Pro users. While phone numbers are not officially published for general support (and third‑party ones may be unaffiliated or unreliable), the online channels provided by CCleaner deliver structured, documented assistance and are the safest way to resolve issues.
Whether you need help with installation, account access, license activation, or troubleshooting performance issues, reaching out through the official support form and live chat provides the best results.